CHARLIE II

FREQUENTLY ASKED QUESTIONS

Here are some answers to Frequently Asked Questions (FAQ). Some questions are about a specific level, the numbering of the levels is shown below:

1 	2 	3 	4 	5 	6 	
7 	8 	9 	10 	11 	12 	
13 	14 	15 	16 	17 	18 	

The bold numbers are normal levels, the italic ones are hidden (indicated with a question mark at the level selection screen).

•	Help, I can only find ...% of the coins/diamonds in level ... and now I can't continue! Where are the others?
•	Sorry, you have to find those yourself. Try going down into every pool of water you can find, try walking into walls, maybe even jumping into the deep... You might want to change the difficulty to easy if you haven't already, then you have to collect less coins/diamonds.
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•	I think a coin / diamond / letter missing in level ... Could that be a bug?
•	No way! All levels can be completed for 100%, keep searching!
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•	If I register, will I get a map of all the secret places, hidden items and exits hidden in all the levels? 
No. What would be the point of playing a game if you had such a map? Everyone would probably walk through the whole game once, get 100% for each level and about the same high score.

•	How can I ever beat the monster at the end of level 6 and where is the exit? 
You have to defeat it to exit that level, jump on it (several times)!

•	Where is the secret exit in level ...? I've been searching for months and I'm completely frustrated... 
OK, because so many people keep asking, here are some hints: 

Level 1: You must be able to find this one on your own! 
Level 4: Just before the end, go back and jump into a tree. 
Level 7: Drive one of the clouds to a different direction for a change! 
Level 10: Send the cloud to the right at the correct height. It's really possible!. 
Level 13: The green switch is somewhere close to the exit. 
Level 16: Ignore some of the blue direction signs. 

These clues are for the normal levels, not the expansion pack.

If you are really frustrated, you could try asking a question at the wieringsoftware Yahoo! forum, maybe someone there knows the solution and can help you. Read the existing messages first, usually someone else has asked the same question before.

•	I purchased a code but I get the message "Name or code incorrect"!!!
Make sure you type everything exactly as shown (your name on the first line, then Enter, and then your code). A "0" in your code is the number 0 (zero), not the letter o. If you are sure you typed everything correctly and the game still says 'Invalid name or code', send an e-mail to Wiering Software with the exact name and code you are trying to enter. 

•	I registered, but I still can't play the levels with the question marks! 
Registering the game makes all three rows of levels playable (instead of only the top row). To play a hidden level (with a question mark), you must find the hidden exit in the level before. 

•	I don't hear any sound / music, what should I do?
•	Check the volume settings for both WAV / DirectSound and MIDI (Multimedia in the Control Panel). Also check if you have enabled sound and music in the Sound menu of the game.
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•	The graphics look a bit blurred (compared to the DOS version), is there a way to change that?
See the options High Resolution Graphics and Pixel Filter (View menu).

•	The game is really slow!
There are several things you can try to make it faster:

-	Is the option Slow (Game menu) checked?
-	Shut down any other programs running at the same time.
-	Try using a small window (View, Window size, Small).
-	Try runnnig the game full screen (Alt+Enter to switch).
-	Turn off High Resolution Graphics (View, High Resolution Graphics).
-	Try full screen mode 320x200 (View, Set full screen mode, 320x200x8; View, Full screen).
-	If a joystick is enabled (Game, Controls...), disable it to see if that makes a difference.
-	Try several different display options by pressing Ctrl+Shift+letter, where letter is any letter a-z (only some letters change something), press the same combination again to change back to normal.
-	Get the newest drivers for your video card (you can find them at the manufacturer’s website).
-	Get a recent version of DirectX (http://www.microsoft.com/directx/).
-	Check your video hardware acceleration settings (Control panel, Display, Settings, Advanced, Hardware acceleration, set this to “Full”).
-	If nothing works, maybe you simply have an old computer or a slow video card. In that case, use the DOS version, start ch2dos.exe.

•	The game is too fast!
Try a different screen resolution (full screen), or try the High Resolution Graphics option (View menu) or the option Slow (Game menu).

•	Can I run Charlie II on an old PC with only DOS / Windows 3.x?
Yes, the DOS version should work fine. You'll need to install the game under Windows first and copy all the installed files (except charlie2.exe) to that other PC. In DOS, start ch2dos.exe. If you are using Windows 3.x, shut it down first.

•	Are there any cheats?
No.

For more Frequently Asked Questions, see the FAQ section of the Wiering Software website.